Terms

2. MEMBERS

2.1 The number of members with which the Charity proposes to be registered is unlimited.

2.2 The Charity must maintain a register of members.

2.3 The individuals, companies and organisations as are admitted to membership by the Executive Committee in accordance with Article 2.4 and the Rules shall be members of the Charity. No person shall be admitted as a member of the Charity unless his or her application for membership is approved by the Executive Committee. Every person who wishes to become a member shall deliver to the Charity an application for membership in such form as the trustees shall require executed by him or her.

2.4 There shall be six classes of membership, as follows-

Full member: Open to individuals who are qualified health or allied care professionals, and to others at the discretion of the Executive Committee.
Group member: Open to named organisations e.g. individual nursing homes and charities
Corporate member: Open to commercial companies.
Associate member: Open to those individuals who do not hold recognised professional health or allied care qualifications, but who work in paid employment in the field of continence promotion and care and who wish to support the work of the Charity; and students working towards a recognised health or allied care qualification.
Retirement member: To be offered to individuals who are retired members of the Charity.
Honorary member: To be offered to those individuals who have made a recognised contribution to continence care.

2.5 The respective rights of members are set out in Articles 4.

2.6 A member may at any time withdraw from the Charity by giving at least seven clear days’ notice to the charity. Membership shall not be transferable and shall cease on death.

3. SUBSCRIPTIONS

3.1 All members shall pay such subscriptions as the Executive Committee may from time to time determine. If subscriptions are charged the subscription charged to Retirement members shall be half the amount charged to Full members.

3.2 No subscription or any part thereof shall be returnable in the event of withdrawal of membership.

4.0 Refunds -

4.1 Purpose/Background. As a registered charity, the directors and trustees have a responsibility to protect the assets of the charity, while still being able to carry out their respective duties.

This paper sets out the guidance notes as far as requests for refunds of any nature are concerned from either members or any other third parties.

4.2 Scope. This policy applies to the following situations:

Membership fees refunds
Conference delegate fees refunds
Publication refunds
ACA newsletter subscriptions refunds
Endorsement refunds for applications which are unsuccessful
Refunds for endorsement applications which are successful

4.3 Responsibilities. It is the claimant’s responsibility in requesting a refund to make a written request stating the nature of the claim and the reason(s) for making the claim. Only claims of an exceptional nature outwith the scope of this policy will be considered by the ACA Executive Committee.

4.4 Procedure. Membership fee refunds for any part of a fiscal year are not allowed under this policy unless a duplicate payment has been made. In such a case as a duplicate payment the claimant must provide proof of the double payment. In this circumstance a full refund will be made.
Conference delegate fee refunds are made only under extraordinary circumstances. All claims so made are considered on an individual basis.

Notice of cancellation should be made in writing to ACA, c/o Fitwise Management Ltd, Drumcross Hall, Bathgate, EH48 4JT stating the specific reasons which the claimant wishes to be considered in making the claim. Cancellations must be received within the time frame stated on the delegate application form for the year in which the claim is made. In the event of a refund being made there will be a 20% charge for administration costs. If the claim is made after the specified time frame then no refund will be made. In any situation where a delegate has completed a delegate application form but payment has not been made the standard cancellation policy will apply.

Refunds for publications will only be considered once proof of purchase has been received of payment by cheque or on-line purchase. Any such claims must be made within 7 days of purchase and all material must be returned in perfect condition for resale. Cost of postage for the return of any goods will be met by the claimant.
Newsletter subscription refunds are not refundable under any circumstances.

Endorsements will be charged in two ways. There will be an application fee which will not be refunded regardless of the outcome of the application, successful or otherwise. An application fee for the use of the ACA logo on a corporate leaflet is £150.00. A successful application leading to the use of the logo on a corporate leaflet will be charged a further £850.00. No refund will apply to any withdrawal of the leaflet once the application has been granted.

An application fee for the use of the ACA logo on educational material will be charged on the basis of a £150.00 minimum fee plus a cost per page fee of £5.00. A successful application leading to the approval and use of the ACA logo will result in a further charge of £2,000.00. The same principle will apply to CD Rom and website applications. No refund will apply to any withdrawal of the educational material once the application has been granted.

5. VOTING RIGHTS AND APPOINTMENT OF REPRESENTATIVES

All members have the right to receive notice of and attend at General Meetings of the Charity. Only Full members, Retirement members and Honorary members have the right to vote at General Meetings of the Charity or to partake in postal votes, such members being herein referred to as members with voting rights.

6. RESIGNATION AND TERMINATION OF MEMBERSHIP

Membership is terminated if the member concerned

6.1 gives written notice of resignation to the Secretary

6.2 dies or (in the case of an organisation) ceases to exist

6.3 is three months in arrears in paying the relevant subscription (if any) (but in such a case the member may be reinstated on payment of the amount due) or